Linkedin has always tried to make networking fun and engaging. But even the monopoly in this field does not deter them to make some silly usability and Ux glitches. I mean before they implement such functions and features what do they even think?
This is one reason why i love to dig down and critique them. You are never short of content here 🙂
In one of my previous articles about linkedin regarding their ui revamp on the design i had pointed out some very basic design changes which were not really necessary and more over changes which degraded the ux from the then existing ux.
Reviewing the “shortlist” feature on www.makaan.com web portal.
A potential house seeker is someone who would like to get rid of the burden of house hunting as soon as possible. For that its obvious he compares and analysis options available to him on various sites offering real estate services. One such popular website is www.makaan.com
Being one of the most successful indian sites in real estate offering i have not really seen much progress when it comes to swift user experience and usability on the website.
On reaching the listing page the first thing thats pushed on your face is the cluttered layout. The density of elements is not divided in an easy to digest format and makes you feel claustrophobic in the first go itself. While we go through the listing the if the user is deprived of the option to add any property to its list of favorites. That being said from the listing page onwards the user is actually made to go through the pain of “discovering” the add to favorites or say shortlist property option for any property the user wishes to shortlist. And lets assume somehow if the user stumbles upon the SHORTLIST option on click an irrelevant modal pops open which forces a user to enter details which are completely pointless to be asked at that moment. It would make more sense if they asked this info when the user is trying to get in touch with the seller of the property as the user is more likely to share information at that point and it also builds a sense of credibility as a brand in the eyes of the user. Some other real estate portals have handled this scenario in a much better way compared to www.makaan.com
India is now moving ahead with the brilliant #digitalIndia campaign and now that alot of new ideas and technology are being embraced to make this campaign a successful one, the first being the #netneutrality victory!
During the Drupal Con Asia Summit 2016 held at IIT Bombay – Powai I put forward my concerns on to some IT govt officials as to why our indian govt websites for eg: http://incometaxindiaefiling.gov.in/ , http://passportindia.gov.in/AppOnlineProject/welcomeLink and some more and lacking behind in terms of user experience and usability.
A healthy discussion with some Govt officials and Public Private Partnerships representatives, SME’s assured a better ux in the near future. They also asked me to send my feedback on how we can make things better on that front. Its a good start!
I also managed to collect alot of user feedback on the experience they hav had using some of these websites. Posting one of the Video Review i collected from
