design thinking, FuckedUpUx, Interface Design, Product Design, usability, User Experience, ux review, Video Review

When networking is over friendly : Linkedin UX & Usability Review

Linkedin has always tried to make networking fun and engaging. But even the monopoly in this field does not deter them to make some silly usability and Ux glitches. I mean before they implement such functions and features what do they even think?

This is one reason why i love to dig down and critique them. You are never short of content here ūüôā

In one of my previous articles about linkedin regarding their ui revamp on the design i had pointed out some very basic design changes which were not really necessary and more over changes which degraded the ux from the then existing ux.

But then thats LinkedIn for you.

Cheers,

Keep it Ruthless

 

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design thinking, Product Design, usability, usability testing, User Experience

Design Thinking Talk by RuthlessUx

Get a summarised version of my Talk on ¬†on Design Thinking at UpGrad which is an online higher education platform providing rigorous industry relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy and services, UpGrad is creating an immersive learning experience ‚Äď anytime and anywhere.
https://upgrad.comWhat is Design Thinking? 1. Design Thinking is a methodology used by designers to solve complex problems, and find desirable solutions for clients. 2. A design mindset is not problem-focused, it‚Äôs solution focused and action oriented towards creating a preferred future. 3. Thinking draws upon logic, imagination, intuition, and systemic reasoning, to explore possibilities of what could be‚ÄĒand to create desired outcomes that benefit the end user (the customer). @RuthlessUx

‚ÄúMost people make the mistake of thinking design is what it looks like. People think it‚Äôs this veneer ‚ÄĒ that the designers are handed this box and told, ‚ÄėMake it look good!‚Äô That‚Äôs not what we think design is. It‚Äôs not just what it looks like and feels like. Design is how it works.‚ÄĚ

 Learn about the audience for whom you are designing Construct a POV that is based on users needs and insights Brainstorm & come up with creative solutions Build a representation of one or more of your ideas Return to your original user group and testing your ideas for feedback The Design Thinking Framework : The Process@RuthlessUx

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Discussing about Design Thinking Frameworks

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Hands on training of Rapid Prototyping

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Ideation Phase of Design Thinking

https://www.slideshare.net/shaheena_a/slideshelf

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design thinking, FuckedUpUx, usability, usability testing, User Experience, User Experience Review, User Psychology, ux review

The new LinkedIn is so bad its not even funny anymore!

With installing the LinkedIn app and then uninstalling in within 3 minutes i knew they cannot get it more wrong than what they already have.

I knew way back im using LinkedIn for UTILITY and not usability.

The recent update in LinkedIn’s UI made me go “What a cheap imitation of Facebook‘s UI! These guys refuse to learn!”

The overall site looks like it has been robbed of its “Freedom of Expression” hope this not the Trump effect.!

There is so much thats hidden and is left for the user to explore and help themselves. Features important are hidden only to make the experience more distasteful. ¬†Amy Parnell, the company‚Äôs senior director of experience design, ¬†said it¬†had ‚Äútoo much noise, too much cognitive load.‚ÄĚ ¬†But i guess atleast we had something then now we are left with BLANK SPACE to eat!

List of hate items: *not limited to but 5

1) White Space:¬†Its too white spaced for my comfort. Everything looks scattered and hanging. Empty! Amy Parnell, the company‚Äôs senior director of experience design, felt¬†it¬†had ‚Äútoo much noise, too much cognitive load.‚ÄĚ

Probably she thought users using linkedIn -who let me tell you had already adapted to the previous matrix of your UI – certainly could have put up with a little more.

Sadly underestimating “Users Cognitive Abilities” is the last thing one might want to do especially in terms of user experience.

This only points out two things either you were over confident and landed up doing a bad job or you just lived in a matrix where you felt your users are stupid to handle an upgraded ui.

 

 

 

 

2)Publications / Projects : So you decide to show less and make us click more to see more? what kind of handicapped user experience is this? And then show us less relevant content and shove us with more white space? trying to get the KKK way are you?

Surely you don’t seem like a white spremacist then why is that the0ry adopted in your UI? It’s only making is very difficult to view things at one glance or let us check out a connection’s latest project, publication, or article.

 

 

 

3) Groups hidden too: C’mon why do you think you got it all right? did you even do user testing with real users? or your experience design team went to japan and hired a bunch of robots to get the made-to-order feedback. There are like 4 clicks i need to do before i actually get to My Groups Page.

 

 

 

 

 

4) Menu sticks around like an overfriendly pal: So you have decided to live in the Stone Age time and not improve your icon design or menu? like i totally understand you wanted to copy facebook but then the menu icons look like a garnishing which is more compared to the quantity of food.

 

 

 

 

5) Achievements, Awards, Certifications and Honors  given step motherly treatment:

Why are things just hidden?

In the previous version the awards, certification¬†honors and achievements¬†and certifications were not hidden. Now you can barely see them¬†at all and to add to your Cognitive Load is that your mind has to figure that you keep to keep clicking on the fu***ng “See more”¬†link all the time to well SEE more of things that you should be seeing by default.

Another annoyance is that t is a full-width arrangement and one column instead of two, which drastically increases the page length as well as it ceases to show you less information which you could have probably viewed at a glance.

It’s like placing¬†the refridgerator in

 

 

Bummer!!!

There isn’t a way to go back to the old version of LinkedIn. Sadly you can’t throw rotten tomatoes on your screen for a mistake thats not even yours. However, If you are still enthusiastic about nagging go follow this thread¬†https://www.linkedin.com/help/linkedin/forum/question/474766¬†and give your feedback

Thank me later.

RuthlessUx

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FuckedUpUx, usability, User Experience, UX Philosophy, ux review

Why are Men wearing Women tights on Flipkart.com

Its hilarious and i’m grossed out at the same time watching men wearing women’s tights or¬†they could be actually men wearing men’s tights but then what kind of g*y¬†back-end employee would have this kind of fetish to do this to the poor male model. Or may be there is section of audience that demand this.

Not sure but I’m glad their face is hidden.

 

 

This one is epic.

http://www.flipkart.com/reebok-women-s-tight/p/itme6xrsvmgzyuhh?pid=TGTE6XRSXZPG8JM2&al=PFhCRCuDDh7GhJ4gmaK3dMldugMWZuE7wkNiXfq8GiQTld4ZuD95MbPbshFfENlszkOQi3KSoZI%3D&ref=L%3A5282236028882275027&srno=b_14

Let’s die Laughing.

Check out the link below below

http://www.flipkart.com/adidas-solid-women-s-full-length-tight/p/itme4dhqwkg6sqzm?pid=TGTE4DHQHGZ5XSNG&al=PFhCRCuDDh5AtCR%2F2fBBRsldugMWZuE7wkNiXfq8GiRmT1tDg%2B2uCFj7IqN68ytQYrRPXtrjufE%3D&ref=L%3A-8166616425369875167&srno=b_37&findingMethod=CLP&otracker=clp_womens-clothing_CategoryLinksModule_0-2_catergorylinks_10_ViewAll

 

http://www.flipkart.com/womens-clothing/sports-gym-wear/tights/pr?sid=2oq%2Cc1r%2C6p8%2C2uz&filterNone=true

 

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fake1

 

fake2

Just in case some might have a go claiming women can have hair on hand and shit i’ve given a concrete visual explanation as to why its not a woman

 

And finally they are looking into the matter

tweet

 

Cheers

http://www.RuthlessUx.com

 

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User Experience is a facet of design that touches human lives in more than one ways. Its omnipresent. Physical or Virtual “experience” is something people remember more than the product. People remember how they “felt”.¬†Many a times i see a lot of sites or for that matter even physical objects put so much effort in making a product or services complicated that the reaction users subconsciously feel is exactly how Deadpool¬†describes in this reaction below!

 

WHYS USERS FEEL THIS WAY?

Let’s see an example!

What i am reviewing today  the tea cup you see below which is  an apt example of putting the user under stress for no reason. There is a considerable amount of effort gone into making this cup a complicated one!

 

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It’s what we call a¬†bad execution of¬†#productdesign and lack of #ux sensibilities. The cup is difficult to use. So clearly #user and #usability¬†aspects of #userexperience¬†have been blindly ignored here.

Even though the idea of the amalgamation of a wine glass and a coffee cup seems artistic and¬†exciting but not good in terms of #industrial #design ‚ÄĒ at Khar Social.

cup-industrial-design

To the designer who took the trouble to make this  cup!

Being a good user experience¬†designer definitely involves creative imagination but it must be an enhanced version that’s not too far from usability¬†if not reality itself. Imagine this the tea is hot, the upper portion occupies 75% of the hot liquid. Holding the cup with one hand is like trying to balance a Pyramid upside down on your¬†finger tip. This might help you feel what i’m trying to convey.

Cheers,

RuthlessUX

 

Reviewing the “shortlist” feature on www.makaan.com web portal.

A potential house seeker is someone who would like to get rid of the burden of house hunting as soon as possible. For that its obvious he compares and analysis options available to him on various sites offering real estate services. One such popular website is www.makaan.com

Being one of the most successful indian sites in real estate offering i have not really seen much progress when it comes to swift user experience and usability on the website.

On reaching the listing page the first thing thats pushed on your face is the cluttered layout. The density of elements is not divided in an easy to digest format and makes you feel claustrophobic in the first go itself. While we go through the listing the if the user is deprived of the option to add any property to its list of favorites. That being said from the listing page onwards the user is actually made to go through the pain of “discovering” the add to favorites or say shortlist property option for any property the user wishes to shortlist. And lets assume somehow if the user stumbles upon the SHORTLIST option on click an irrelevant modal pops open which forces a user to enter details which are completely pointless to be asked at that moment. It would make more sense if they asked this info when the user is trying to get in touch with the seller of the property as the user is more likely to share information at that point and it also builds a sense of credibility as a brand ¬†in the eyes of the user.¬†Some other real estate portals¬†have handled this scenario in a much better way compared to www.makaan.com¬†

Review by

Shaheena Attarwala (UX & Usability specialist Mumbai)

 

 

I reviewed the www.justdial.com website a while ago when they had launched their new revamped design. So when someone says revamping we definitely expect better version than existing one. The expectations are always high in terms of the overall experience that the user envisions from the site something similar to what the audience expects from any sequel of a blockbuster movie unfortunately very often than not the audience is let down. Its the similar case with www.justdial.com

In the effort to to do a lot of things right they have successfully managed to do a lot of it wrong. The home page is extremely cluttered and suffocates me to no end.

Makes me question what kind of creative brief the ux team really had been given.

The stock images are not unto the mark, too many colours abruptly placed headings in the middle and whats funny is the EMERGENCY section which indicates that yea it is for emergency is placed like a jigsaw puzzle. Yes the home page does look like a jigsaw puzzle.

A lame user has to really stress out to use the site.

Something as simple as LOCAL LOCATION based search is missing on the home page. This is the biggest drawback in terms of ux and user onboarding. Again I’m wondering why designers take liberty to go so wrong that users pay the penalty for it.

JustDial is about a local search that helps people connect to services at a very local level unfortunately here they have failed to establish that.

Cheers,

Shaheena Attarwala

“MAKE IT EASY, SO USERS TAKE IT EASY‚ÄĚ ‚Äď SHAHEENA ATTARWALA